Delivery

Upon delivery of the products, the customer is required to check the following:

(i) The total number of boxes is the same as indicated in the shipping documents.

(ii) Packaging is not damaged, wet or has been tampered with, including the sealing materials (adhesive tape or metal).

(iii) Upon delivery the shipment should be carefully inspected and in case of any packaging damage or a mismatch in the number of packages or their contents, delivery carrier and Firelady Fur company must be immediately notified.

Shipping Time

Europe 4-7 working days

North America 5-7 working days

South America 6-9 working days

Japan & Korea 3-6 working days

Australasia 4-10 working days

 PS：Israel and some countries that ban the sale of fur do not support mailing

Please note that all our products are made to order (check product description) so the estimated delivery time of your order will be the time we need to make the product plus the shipping time. Note also that most of our products are handmade and the time of production can vary from 4 to 8 days, depending on whether the specific color of the skins exists in our warehouse. If not, we need from 7 to 14 days to produce it. You will informed by an email if we don’t have the specific color of the skins and how long it will take to produce it.

 Imported taxes and duties

We need to make it clear to Firelady Fur consumers again that consumers in any country or region need to bear import tariffs on their own. As the import tariffs vary from country to country (or region), Firelady Fur does not bear import tariffs.